I apologize if the title is confusing. I recently graduated from college and am now looking for jobs. So I have been job hunting and looking into different job positions. Sometimes, I have some questions about the position and want to send an email to clarify some confusions. Now some companies do provide such email, for example [email protected]. Since I am not sure who will be receiving the email(HR, hiring manager etc). How would I address the receiver in such email?

Dear team?
Dear <company name>?

I am also a foreign student, so any detailed explanation is appreciated.

2 Answers 2


The standard way to professionally address an unknown recipient is with:

To whom it may concern

Of course, you should always attempt to determine the name of the person receiving the email. That way, you can send a more personalized email.

  • 1
    How would you address me, knowing only my name? Commented Aug 5, 2020 at 18:28
  • 1
    @PatriciaShanahan Dear or Hello Patricia Shanahan
    – sf02
    Commented Aug 5, 2020 at 18:31
  • This is probably a seperate question worthy, but given only their general recruiting email, how do I find out the name of the person receiving it?
    – ZpfSysn
    Commented Aug 19, 2020 at 18:52

Disclaimer, I am not a native English speaker as well.

I always use "Dear Sir/Miss" in these situations. Although there is a lot to do nowadays about people not falling in either of those two categories, I still think it is a safe choice in more than 99 percent of the cases.

  • You should probably change 'miss' to 'madam' here, since 'miss' carries the extra meaning of unmarried woman whereas madam is just a formal wat to refer to a woman.
    – Cronax
    Commented Aug 11, 2020 at 7:52

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