I have joined as a team lead in a new company but yet no reportees are assigned to me . In this company timelines and accuracy of response to client are very important as compare to my previous organizations as client is technical and very strict.
Work pressure is high in my current project and team members normally work for 12-14 hours to complete their daily task. Now, as I am new to this project I need help from others to get my work done but as I said team members are too busy with their work that they normally execuse me by saying that they also don't know about that and you need to find out it by your own or they give very short answer for my questions which don't lead to any understanding for me and becomes really difficult for me to how to ask next questions again for more clarification. With this my personality is that I found it difficult to ask questions to other and their such behavior are creating worst situation for me.
As I have IT experience of more than 8+ years my project manager is expecting me to deal this situation by my own and expect from me that I should know how to get help from others.
Kindly help me to deal with this situation as I want to know how to improve my way of asking question that will lead others to answer my question even in their busy schedule or is there any specific way of asking questions to others which triggers others to help me