I know this is a bit of a strange question. I am currently working in a retail store. There has been a lot of shop lifting and sometimes I blatantly see customers doing it. The first time it happened a customer was taking cans out of the storage area and putting them in his pants while we were clearly looking at each other. He didn't even care that I was watching him do it. I told him he had to leave and he did.
Management does not seem to care. They tell me not to interfere or jeopardize my safety. While I understand and agree with this point, it seems they have taken it to the extreme. It is as if they are saying people are allowed to steal from the store.
We have surveillance cameras and I asked if they could print out of photo of the shoplifter so other people know not to let him in, but this never happens. We can't possibly have insurance cover the loss because we don't even care to keep track of what was stolen. I guess this website has people from all around the world, so maybe worth mentioning where this is has very low violent crime and very trustworthy police (at least that's what visitors from South America have told me).
- Is it not implied in every job that the workers will at least to some extent protect the company property?
- How should I confirm I should literally do nothing? Should I still tell management just so they can't later ask why didn't I say anything? It seems like management doesn't even want to hear about it. Would they care if it's an employee stealing from the company?
- Is this ethical to not care at all?
Add: for some reason a lot of answers assume I would be neglecting my other duties if I were to be vigilante about theft. I do not intend things like to search customers before they leave the store of course, I meant obvious things (as already stated in the example) like putting several cans down his pants.