I recently accepted a new job and I'll be starting in a couple of weeks. The entire interview process has been online (video chat) because of Covid.
I'll be leading a team. Obviously, I have not met my team yet. I got an email from my manager CC'd one of my direct reports, just to introduce both of us over email. Email is very simple just says she is an excellent teammate (she will be my right hand) and will be strong support for me and to reach out to her if I have questions leading up to my start date etc.
How would you respond back to this? I want to make a good first impression on her since I'll be her new boss and also to my boss, but usually, I've done these in person haven't really been introduced like this over email.
Should I just pick up the phone and call the office and talk to her over the phone? Better than email? Or is that too much since I haven't officially started at the company yet?
Shouldn't my manager be introducing me in person on my first day? Hopefully, he will. I have a feeling maybe this employee applied for this job and did not get it. Do you think I should ask my manager and see if he has plans on introducing me in person and also if anyone internally has applied for this position?