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I've Joined one IT MNC and after 2.5 months they told me that they found some discrepancy in my background verification. My previous employer told them that the documents are correct but the salary is wrong because I mentioned my higher-on-paper salary. Now, my current employer wants me to draft an email for clarification and told me that that mail will decide my job future.

However, I've talked with my previous employer and they told me it happened becuase of miscommunication.

Please anybody help me to draft a solid mail. My career depends upon on one mail now.

  • what does "my higher-on-paper salary" mean. – mhoran_psprep Jan 6 '14 at 15:11
  • "My-on-paper salary" means my payslip have higher amount then they told to my current employer – Dhaval Jan 6 '14 at 15:18
  • You might also consider simply showing them your payslip, if you still have it. – DJClayworth Jan 6 '14 at 15:24
  • MNC: Multi-national corporation? Please edit. – user8036 Jan 6 '14 at 15:35
  • I show them payslip but they got different information from my last to last employee. – Dhaval Jan 6 '14 at 15:37
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What you are saying here is that your previous employer provided a wrong (lower) salary when asked, and that they admit they were wrong. That's what your email should say. It would be a much harder email to explain why you falsified your old salary, but if you didn't you don't have a hard email to write at all. I would write something like

I have spoken to Name at Company and have been assured this is a miscommunication on their part. I assure you my previous salary was X as I stated. You should expect a new letter (email, phone call, fax, ....) from Person at Company by Date.

If you haven't been told that your old company is going to fix the problem then you could replace the last sentence with

Name has agreed to be contacted by phone at xxx to confirm this information for you.

If nobody at the old company has told you that they are going to send a new letter or that it's ok to phone them, then their claim of "miscommunication" sounds hollow and your priority right now is not writing an email, it's getting someone at your old company to fix the problem that you believe could torpedo your career.

  • You may want to revisit the expression "creative glance." I don't think it means what you think it means. – Amy Blankenship Jan 6 '14 at 15:23
  • is fine to send an below email................................As discussed, I understand your concern about background verification and policy. It seems like miscommunication within the My X Employer management. I declare that all the documents provided by me are valid and genuine. However, if possible please do verify the documents again with my X Employer. Thanks, Dhaval – Dhaval Jan 6 '14 at 15:25
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    AnNd if you can provide a copy of your payslip to prove your salary was what you said, that too is a good idea. – HLGEM Jan 6 '14 at 16:25
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    I've already provided payslips but thing is that Payslip amount is higher than the What my previous employer mentioned in my answer of verification which is real issue now. My Previous X Employer told that Docs are correct but amount mentioned because I've demanded higher amount on payslip. However they paid me in cash and they ready to confirm it now. – Dhaval Jan 6 '14 at 16:34
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    I seriously question the wisdom and/or integrity of any employer who pays you based on what you earned at a previous position. I would not be comfortable working for anyone who demands a salary history. It is none of their business, by definition. – Wesley Long Jan 7 '14 at 1:37

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