So we're working on a work process automation project. Basically our company is going to procure a machine and substitute the current manual process to be automatic. Obviously, this project has a success criteria in which the automated system should generate savings to the company. Long story short, that savings could only be generated if the speed of the machine reaches certain number.
I've been thinking what should we track on the performance related variables, and I propose all those in the team meeting.
During the meeting, one member said this to me:
"Why does it have to be this detailed? We have this proven in other sites already. By doing this it seems like you have no trust on us"
They said its too detailed because I set success criteria for each feature of this machine, not only the overall speed of it. To me, it seems like they think I'm being too controlling, while I'm not because all this is actually needed and crucial data to determine which process is too slow and should be improved. I'm not exactly being strict on the target for each feature, but I'm pointing out that it should be at least tracked.
That "other sites" is sites which is not owned by our company. This team consisted of a multi-company worker, simply put, I'm working with a selected vendor/provider company to do a project in my company, and we discuss together what is the success criteria. So this machine is already being operated, they have historical data of its operation, but it is not tested on our site. It is necessary to have that as a primary data, meaning it is tested here, not outside.
That step to determine the success criteria is a company rule, so we need to get agreement on that from both sides.
Did I do something wrong? I've tried saying that this is company rule, but he keeps repeating the same argument that it is already being implemented in other place and it works.
My question is now more about the approach of responding to their claim of me not trusting them enough so that our team work can still run smoothly without any clash like this between team members
The performance number here is an application related performance, not meeting milestone deadlines etc.
Machine here is a production line machine.