I have trouble deciding when to ask management what to do when something does not go according to plan vs. making my own decision. On one side if it's something small I do not want to bother management but on the other hand I don't want to be held accountable for having made the wrong choice. Often times I do not physically work with any management and I would have to call to talk to them.
The details are complex, but here is a short example. I was given prepaid company credit cards to make a purchase with. The purchase was around $300. After paying, the teller realized she over charged and asked if she could pay me back in cash. I wouldn't feel right making a profit from this mistake but I don't think a prepaid credit card could be refunded to. Also things were already behind schedule and the person on my team I was working with was in a rush. Management did want copies of receipts so I thought it may be an important difference. So I called my manager (who was in another time zone) to explain the situation and ask what to do with the $10. He said just to let them keep it. Looking back, I probably should have just decided for myself.
I often over think things. Any advice on how to decide when it's appropriate to decide for myself without talking to management?