In my newish job, it is clear to me and others that I am struggling with written communications (emails, instant messages, issue tracking tickets etc.). Issues include:
- excessive length and detail,
- missing the point if I respond quickly,
- long delay before I respond if I try to respond well.
I don't think I'm doing too badly in general: I am now on a permanent contract which was offered to me eight weeks into my initial three-month contract. It just seems that the written comms are one of my clearest weaknesses.
I'm preparing a SMART objective to address this, and I'm looking for a way to measure my progress in improving my comms. Otherwise I will never know if my comms are improving or not. Here are a few things which come to my mind:
- Setup a survey monkey/MS Office form re-questing feed-back about my comms skills. Put a link to it in my email signature, gently asking people to take a minute to provide their feedback.
- Find a single-click feedback tracking service, where I can just generate two links to put it my email signature: "Click here if this was a good email", "Click here if this was a poor email", people will just click them and the tracking service will count the clicks?
Has my idea been used before with any success? Or would it just be a weird thing to do? How can I get more feedback? I moved from a small company to one ~50 times bigger and I find it awkward to ask directly: everyone's really busy, I deal with a lot of people and don't really have many "close, regular contacts" etc.
(If it matters, there is a good chance that I am fatigued, slightly depressed, overly pessimistic and undecided and whatever else but I'm probably unable to fix these soon.)