- We work remotely. Our managers are in a different country
- I know the best solution is to reduce emails and instead use either Slack or instant messages, but these managers are from another generation that want everything via email.
- Our emails are very detailed, to the point that we even summarize everything for them (bulleted points, with links, with colors, etc.)
- I am a manager myself.
However, I cannot stand this certain manager that chimes in in the middle of the email thread with a question that has been already answered in the email he actually replied to. He even asks it in a condescending way:
I assume technical team need to approve backport changes ??
This doesn't happen once in a while, this happens multiple times a week. He even sometimes "follows up" as if I was the one that didn't respond.
I tried the following:
- Responding by explaining further or just repeating the previous email.
- Attaching my previous response and saying "Hi Manager, I've already responded to that. please see attached."
- Messaging him over Slack (to which he sometimes doesn't respond to).
- Emailing him separately (to which he also sometimes doesn't respond to).
For many months, I've just tried to give him the benefit of the doubt that he was busy and didn't have time to read through emails, but I'm at wits end with this manager. How do else I deal with this? I want to confront him about this, but I'm not sure if I should.
Note: this is the same manager that says I don't attend 1-on-1s but I actually do. See Properly communicating that I don't like having two managers