I received a casual job offer through email after writing an interview follow-up. By casual, I mean there was no professional letter just a response stating, “We would like to offer you the position with a starting salary of $X/hr. Please let me know if you are interested.” The company did not mention a benefits package or any details besides the starting wage in their initial offer.
The starting wage offered was extremely low for my field in comparison to the national average and what I’m used to. I was very professional in responding to their email to initiate the negotiation process, but did not think to ask about benefits at that time. The company increased the starting salary by 31% after my negotiation letter, which was great! However, they still did not include a summary of their benefits. I thanked them again, let them know how much I appreciated their new offer, but needed information on their benefit package in order to make an informed decision before proceeding with the offer.
Apparently, my inquiries gave them a bad impression because they responded to my benefit questions with “XX is a very small business and cannot compete with larger business and their benefits, wage, etc. We thank you for your time and wish you best of luck in your future job search.” I did not mention any other company or previous benefits so I’m a bit confused as to where I went wrong. I don’t know if by me negotiating the salary, it made them think I’d expect more than necessary or maybe they feel their benefits package is minimal and didn’t want to bother sending it or if I messed up by not asking prior to my negotiation letter? Now, I’m not sure how to respond. Do I just leave it alone & cut my losses, do I simply reply thanking them for their time & consideration or try explaining to them how important the overall compensation is, not just the salary for applicants?
I don’t feel as though anything in my responses or questions to the company were unmerited or unprofessional. Do companies not disclose this information until after potential employees formally accept their offer? I can’t remember if my previous employer disclosed their benefit package prior to being hired on, but I knew people who worked there & was well aware of their benefits. Providing a summary of benefits up front to prospective employees just seems professional & common sense to me.
Any advice on how should I proceed or what should I do next time to avoid this experience with another potential employer? Thanks in advance!