Is it justified for a company to upgrade the hardware for some people and refuse for other?

In my work, screen real estate is really important. I have been noticing some of my colleagues with these bigger screens for some time now. But when I ordered the bigger screen, my manager refused and the reason given was that the higher management had decided that they now only order the new screen for a new employee, or if your current screen is faulty or really old. My current screens work fine, but I guess a bigger screen with more real estate to work on will increase my productivity and efficiency. What's bothering me is that why are some people given a better tool than other? To be honest it is not a big issue, but it is still bothering me

Do you think it would be wise to escalate this issue?

Edit: Would just like to add that its not as if this is a purely cosmetic upgrade. A bigger screen real estate is quite useful in our work. Can I do without it, yes sure, but so can other people who got the upgrade. Is that my ego speaking, maybe. I think one important detail that I failed to convey in my original post is that initially the screen was available to anyone who ordered it. The colleagues that I am talking about who got the new one did not have a faulty screen. It was only when I ordered, I was told that the policy has been changed, and from now on, only faulty screen will be replaced.

  • 1
    it's stupid of the company, but there isn't much you can do if upper management has decided not to provide that equipment.
    – Esther
    Commented Jun 13, 2022 at 15:20
  • 5
    Are you sure your current screen isn't faulty?
    – Peter M
    Commented Jun 13, 2022 at 15:23
  • 1
    Do you have to constantly scroll through your applications with your current screen?
    – sf02
    Commented Jun 13, 2022 at 15:42
  • 1
    @SolarMike I think the increase in productivity has already been proven
    – Peter M
    Commented Jun 13, 2022 at 15:42
  • 1
    As other colleagues are getting bigger screens, maybe ask for one (or two) of their old ones, and go for a multi-monitor setup.
    – PeteCon
    Commented Jun 13, 2022 at 15:49

2 Answers 2


What's bothering me is that why are some people given a better tool than other?

You have been told exactly why some people get a new screen. Let it go. You’ll get one in time.

  • People who got the new screen initially did not get it because the previous one was broken or really old. This policy was implemented after they realized that the cost of replacing the screens for all the employees would be prohibitive. But anyway I should let it go.
    – aakalim
    Commented Jun 13, 2022 at 21:21

Do not escalate the issue as it sounds like it would be a bad idea. Try however talking to some of the people who have these large multi monitor setups and see how they managed to get them.

If they're being given new monitors you could maybe claim their old ones? Or perhaps ask around and just see if there are any "extra" monitors laying around?

At the end of the day all you can do is ask nicely :) It's not what you know, but who you know.

  • I understand it would be a bad idea. My idea of escalating the issue was to ask my manager once again if there is anyway i can get the monitor since i can see that some of my collogues also have the upgraded hardware. I have talked to my collogues who have these setups and they got them very easily by ordering and their old screens were perfectly fine. That's why i ordered one but by that time the company had changed the policy. But i understand i should probably let it go.
    – aakalim
    Commented Jun 13, 2022 at 21:43
  • @aakalim - How recently did you make the request, beating a dead horse a week after you have asked and been denied, won’t put you in a good situation. I probably deny the request, just out of principle, if I had denied a request and had someone make the same request.
    – Donald
    Commented Jun 13, 2022 at 23:36

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