There was an opportunity to bring in a contractor for a job at a startup. After their pitch, we decided that we were going to look elsewhere, so I did the following:
- I sent an e-mail thanking them and letting them know we'd be moving on.
- Accepted their offer of a follow-up call. Their initial pitch kind of tanked, so I thought maybe they wanted to get feedback. They ended up going through their sales pitch again.
- After I gave feedback, I went to end the call letting them know the decision was still the same. They tried to revive the conversation.
- We went through another round of feedback and the person attempting to revive their pitch.
- Told them we'd follow-up on X day to let them know yes or no (again).
How do you properly turn down a pitch? More specifically, how far are you obliged to let a person go after you've said "no" once? What should I have done differently? In hindsight, I don't think I should have responded after the first e-mail to decline was sent. However, there were times when someone rejected or denied my work and I really wanted the opportunity to get feedback to take with me.