Working with a company as an independent contractor. What would be a relatively bulletproof way of meeting the two following conditions in the agreement?
Contractor is free to work onsite or offsite at times of his choosing
In the event something breaks in the company system, contractor is responsible for resolving the issues asap (and some reasonable time frame here)
Note: client is suggesting 'issues should be addressed within 30 minutes', which is unreasonable, however, I am having trouble wording a sensible solution with a reasonable time frame.
I appreciate any advice.
Thanks in advance!