I worked for a company who recently has sent me bills in the mail to repay them for tuition reimbursements and relocation stipends. Which is fine, however, I tried to communicate with them through email multiple times over about 4 months and they have yet to respond to any of my communications.
Has anyone dealt with something like this before? How do I approach this without my bills being sent to collections? Or is there a chance I can do something to get out of paying them since they have been negligent in communications?
I want to keep everything in email so there is a paper trail and I absolutely refuse to call them for this reason. I have messaged multiple different emails as well and gotten replies from some but not the actual repayment email, which other people have referred me to multiple times.
I'm sorry for some I was too vague in my answer. I didn't disclose more information not because I want to do some shady stuff, but because I already know what's going on and forgot more information would help outside people understand.
So, to start, I'm not contesting the amount owed. I owe them the amount they are requesting and have the money to pay them back. I have emailed 3 separate accounts once a month for the last 4 months asking them where can I send the money. They told me over the phone originally that I could send in an electronic payment and that a financial rep from the company would reach back out to me. Again, that was 4 months ago. I'm just looking for any help in this situation, the last time I called them (about 2 months ago) asking if they had received my communications, they said they did but it didn't matter because my debt had been sent to collections. Fast forward another month and I get a cryptic email back from their HR services saying that my debt had not been sent to collections.
I feel like I'm getting the run-around and I honestly just want to pay them back. My only thought would be if they continue to neglect my communication, is there any legal action I can take against them? Like I tried to pay them back within a reasonable effort?