I work as a software engineer (direct hire) for a small B2B SAAS company. Like most of the folks at the company, I work remotely and primarily communicate via Slack, Jira comments, and Teams meetings.
To be frank, I don't have a boss per se. In the employment contract, I report to our CTO. But on a day-to-day basis, I work on one of our product teams and report to our team's lead dev and our product owner. However, our lead dev is overworked and can't pay sufficient attention to me or anyone/anything. This is one reason I'm quitting.
Also, this company does not have a full time HR head currently. They have two part time HR assistants who mostly help our CFO with compliance stuff. Only have had limited contact with them.
What has happened
So to officially announce my resignation, this past Friday I announced I was leaving, last day of work would be three weeks from that day, thank you for the chance to work here and learning opportunities, etc. This was done via a polite email addressed to our CTO, CTO's second-in-command, HR, product owner, and our team's lead dev.
And what has been the response? Absolutely nothing. Nobody has responded to the email. The co-workers with whom I meet with daily have not said a word. Maybe they just don't know what to say, but that's no excuse for HR/CTO to not respond, right?
So now I have no idea what to do. I'm continuing to work as normal for now, but with this issue nagging at the back of my mind. How would you recommend to proceed in this situation?
- Employment contract is at-will. I gave three weeks notice as courtesy.
- I have little contact with our CTO. We're friendly; we just don't have much occasion to directly communicate
- This isn't the first time I've sent an email which may have been ignored. There was a recent occasion where I was trying to get credentials for another dev, so I emailed CTO+CTO's second-in-command+dev lead. It was a brief "hey I'm not sure which of you gentlemen is the right person to ask, but could you please get this guy the proper auth, thanks" kind of email. No response. Also, not sure the guy actually got the credentials as a result of that email either.
- Company is based in U.S., has about 60-100 employees, 20-50 contractors.
EDIT: How it turned out
On Wednesday of my final week, I rang up Sam (CTO) on the phone. I mentioned I sent him an email letting him know I'd be leaving. He replied "oh yeah, sorry, I assumed somebody else would respond." I asked him "how do I get through to HR since they didn't respond to that email?" He said he'd handle it. Later that day I got an email from HR saying "sorry to see you go, here's an exit interview form, and let's set up time for an exit interview."
In retrospect, I was not either disliked or purposefully ignored by anyone. Instead, people were overworked and putting out fires. Combine that with diffusion of responsibility and the lack of a structured hierarchy of direct report / manager, and it makes more sense.