I work as a data analyst and I had a colleague refer the data to us for Analysing. The referral form had the folder Location but there were 8 folders and the form did not say the names of the files. I texted my colleague but their status changed to away so I emailed.
I said Hi X in both the email and the msg.
The response came with no Hi at all and directed me to another folder.
I opened the folder and there are many files.
So, I called to cut the time and I said hi and asked where is the data?
The reply was Which data? I asked them if they sent us a referral form, do you know what is the form used for?
The reply was no, they told me to fill out the form and send it to you.
I asked, do you know what we are doing here?
The reply was You are rude. I said I am sorry, what? The reply was you are very rude. I asked how am I being rude. The reply was I do not like your tone, your tone is very rude. I said okay you call your manager and I will call mine, have a good day and I hung up.
The person told their manager that I did not say hi and started asking for the data.
My manager received the msg and passed it on to me that it is perceived as rude and blunt if I start asking for the data without saying hi.
I told my manager that they did not like my tone, my tone was rude and they said nothing about not saying hi to them. So I took a screenshot of the conversation and the email where I said hi but they did not say hi back. I am in the UK, the person is British and I am not and my accent is not British too.
Does that give them the right to insult people this way just because I did not say hi? So, if people started calling others rude just because they did not say hi to them then that is out of the line.