I applied for a job and was in touch with HR since a now a month and 15 days regarding onboarding. It is offshore so fair bit of back and forth, where we set up salary, relocation and everything . They kept me updated regularly on the status. At time X, they committed to an offer letter in the next week. It did not arrive, and the week after, they were on vacation.
During this week and week before, I did send 2-3 follow ups to HR (cc'ing the people they mentioned to contact in their absence) and each of them was not answered. I reached out to the hiring manager who is on vacation himself but will check when he is back.
Week0- committing to offer in week1, week2- OOO, right now we are in week 3.
At this point I am a bit frustrated at lack of response since I'm moving around a fair bit doing formalities for the move. I'm thinking if an offer can ever be pulled this way. It's a big firm so I don't expect this.
I want to understand who to contact for further inquiry and what should be the next step. In particular is it a good idea to keep emailing them until they respond? If I am being a bit impatient also do let me know.
Thank you!
Update: Finally the HR got on call and said the COO needs to discuss something with the hiring manager first which is why it is on hold. They promised to update the next day but picked up 0 calls and did not respond to 2 email follow ups either since.