I have been promoted from an administrative position to the role of trainer and developer. I'm doing an okay job so far (considering I have no prior training or experience) but the company has a consistent problem with sales staff.
After 3 months of being with the company and hitting their probation target they seem to always fall. They stop making money, and then usually end up quitting in the fourth month.
I have been given the task of sorting this problem out, but I'm starting to hit a wall myself. Since all the staff that this has happened to so far have left I can't really ask them what it was that made them hit this wall.
I have one sales person now who has just passed his 3 month target. He's doing exceptionally well and I want to make sure that he doesn't suffer that same fate.
Any advice would be very much appreciated.