The situation: I work for a large European based multinational corporation on an IT implementation. I am based out of the only major North American location. My project is presently unfeasable due to very poor load times due to factors out of scope of my project. I have presented head office with the issue and have been CCed on much of the conversation regarding the solution(out of courtesy rather than requirement). I am concerned that the infrastructure department has taken bits and pieces of the problem data and come up with a very expensive solution that ignores many of the aspects of the issue. I am concerned that this will be a time consuming dead end that will negatively impact (possibly kill) the project that I have been specifically hired to do. I have addressed the issue with a head office peer and they stated that the network expert made his recommendations and they are being considerred.
Present course of action: Presently I am awaiting an answer from a South American counterpart as to why they are able to achieve 800% better file load speed when infrastructure differences would predict 50% better file load speed. I feel like once I know their solution I can hold up a working model of what could be done.
Question: I have no authority over this but would like my concerns addressed by upper management on another continent.
What are some strategies for having your voice heard in situations out of scope for your position? What are some strategies for challenging the conclusions of area experts?