I have been employed by my company for 5 months now as a developer and they have a client that asked to have every employee with access to customer data checked with a background check. They are trying to get my high school diploma and transcript and the school and the government refuse to give it to them. Is it possible they will let it go? I've signed every contract and paper so they could have access to those files and still they can't get their hands on it. What can I do? I am tired of signing things if they can't get the information. It is not my fault, what should I do??
My references are good and I have no criminal record.