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I am currently employed in a front desk position with a dental office that runs 3 schedules daily. I do all scheduling, incoming calls, process all incoming/outgoing claims, act as a liaison between patients and doctor, do monthly reports, payroll (biweekly), any calls that come in for the office manager I take care of, month-end reports, and order all supplies.
My questions is am I more than a front desk position?
I have 10 years' experience. Also I have brought many new changes to the practice by implementing electronic claims, verifying insurance online, text & email reminders and am pushing to go paperless. I have done this by myself for 3 years and have recently asked for help which he complied with after 3 months by hiring a 2 day a week front desk girl with zero experience, which means I am training her in all my job duties. Do I have the right to ask for the title of office manager and the pay that goes with it? I want so much more then to be just a receptionist.