3

I was let got from a company. Mostly because of my manager with whom I didn't click and things that happened.

I have feedback for them to improve the work environment and communication. Should I put these in a the cons section of a Glassdoor review or email the manager directly.. or take no action? It will be easy for the company to identity who wrote the review. The company is small.

  • 1
    Have a look at this question, particularly the accepted answer. The situation there is different but the advice still applicable – rath Feb 2 '15 at 7:41
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    I have declined further interviews at a company partly because of what appeared on Glassdoor. The reason you gave for being terminated, however, is kind of vague. "Not clicking" with a manager is something that can happen anywhere at any company it wouldn't concern me at all if I read that on glassdoor. You'll have to be more specific within the parameters given by glassdoor to even slightly influence others-- and by others I only mean potential future candidates. Organizations don't change so easily. The "person responsible" probably feels he made the right decision regardless of what you say – teego1967 Feb 2 '15 at 11:26
  • If you can contribute the "not clicking" to something a little more concrete, that would be helpful. – user8365 Feb 2 '15 at 13:41
  • Note: I see a growing range of comments and answers here (including mine) and some diverge from the stated question: "I have feedback for them to improve the work environment and communication" or information "It will be easy to identify me". So please do not answer questions that are not here like "Is leaving feedback on Glassdoor useful for others?". – Jan Doggen Feb 2 '15 at 14:16
  • If you have thoughts on how to improve the company/managing style/etc., talk to your manager about them when you have them, rather than waiting until you are no longer with the company, then criticizing. Do not email the manager now, any email like that will appear like sour grapes, and will be ignored and make you look worse. If you really must post something on Glassdoor, make it a legitimate review, and not just a rant, or a roundabout attempt to relay criticism. – Kai Feb 2 '15 at 16:19
7

Ask your self this: What will I gain by doing either of these things? (or alternately, what risks do I face if I do post?)

Sending unsolicited "advice" directly to your former manager will at best be ignored, at worst will be labeled as "sour grapes" and word does get around in cities and industries; people outside the company probably will hear about it eventually.

In my (admittedly limited) experience, even attempting to give constructive feedback in amicable exit interviews usually doesn't result in any change in the company.

You already know that if you post on Glassdoor, you'll be identifiable. See above about how the email would be perceived. Do companies really make changes based on semi-anonymous reviews posted on sites like that? Do you think someone will read that and immediately say "oh wow, he's totally right, we're all fools" and change the company culture?

Right now, you're probably feeling a lot of emotions because your separation from the company was so recent. You want to do something in an attempt to "correct" it. Give yourself time to cool off and I think you'll come to the realization that doing nothing is the best thing you can do for yourself.

If you really need to get it out of your system, write what you want to write, and then throw it away.

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    If the only posts on glassdoor were for personal gain, the site would be empty. – user8365 Feb 2 '15 at 13:42
  • I did write it as a way to vent some pressure, before reading your answer. I haven't sent it. – Tony_Henrich Feb 3 '15 at 2:07
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If I were considering working for your previous company, I'd appreciate a post on glassdoor so I can be wary, and look for signs confirming (or not) the negative review. So by posting to glassdoor, you'd be doing someone else a favor, but in all likyhood not yourself.

  • You think Glassdoor provides a balanced view of a company, with a self-selecting sample of opinions? I've checked my former and current employers, both good and average - none was fair, all were dominated by the malcontents, the good companies appeared average and the average appeared like hell on earth. – Julia Hayward Feb 2 '15 at 15:49
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    @JuliaHayward - Most people assume that and only use it as one piece of information. There are ways to follow-up on the complaints during the job interview, but if the company proclaims "work life balance" do you just take their word for it? – user8365 Feb 2 '15 at 19:22
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    ... that's why I wrote about looking for signs confirming or not confirming the negative review. Also, who and what's to stop the OP from writing a fair and useful critique? – mart Feb 2 '15 at 20:04
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I started writing a comment, but this needs more space.

If you take action, do not go the Glassdoor route. It is unprofessional, ineffective, and unfair (one could even say unethical).

Reason: If you have a problem with procedures, products etc you address the people/company who can do something about it (first).

Directing your issue elsewhere is ineffective, because the chance that they'll read it is low, and that they take action on it, even lower (as Alroc already pointed out in his answer).
It is also unfair because you do not give the individual/company the chance to fix the issue that you have with them. If you sell widgets, do you want your customer who received a broken widget to come to you, or immediately blurt out over the Internet what lousy widgets your company makes?
(The Internet is already full with people behaving like this)

That leaves you with the two options that Alroc answered further.


Phrased differently and applicable everywhere:

Complaining should be done to the entity that can make the most difference. Complaining elsewhere is just wanting to be right instead of wanting a solution.

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    If any company is interested in knowing why someone left, they could ask during an exit interview. Maybe if they asked this person for feedback on improving the company/manager, he wouldn't have left in the first place. Even if someone just posts "sour grapes" on glassdoor, the offended company knows about it and can address the accusation to potential job candidates or better yet, fix the problem. Glassdoor is nothing but an anonymous suggestion box made public. – user8365 Feb 2 '15 at 13:46
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    Your logic implies a site like Amazon should have no product reviews. If I have an issue with a product, I should contact the company directly and no one in the world should know about this publicly? Amazon will be a much less effective website. The reason people check out Amazon is because of the reviews. I even pull out my phone when I am at a physical store to check the reviews. Certainly I am not going to call the manufacturer and ask "Is your product any good?"! – Tony_Henrich Feb 3 '15 at 2:04
  • +1 for "Glassdoor route is unfair". Glassdoor runs a job portal around these feedbacks. One just requires an email ID to post a review. No further checking happens. That means, a person working at a US shoe factory can post a review for some IT company in London. Ofcourse, sending an email directly to the concern HR or higher management is more effective. – iammilind Apr 27 '16 at 7:16

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