I'm a software dev, paid $50k with almost 4 years experience and the local market average is $65k. My annual performance review happened recently and I asked for $65k and in lieu of that (since we're a small company), I suggested some alternatives such as vacation, tuition reimbursement, new title. My bosses denied to give me ANY salary raise or alternatives. I know I'm going to leave because it's no longer in my best interests to stay (money-wise, training-wise, etc.). The problem is, I don't agree with my bosses' reasons, I feel very cut down, and I'm hoping people in a boss or manager position can shed some light on my situation. I also want to avoid having an entitled attitude with nothing to back it up.
My pitch to them was I take on a lot more responsibilities than the average developer: writing requirements (business analyst work), design documents, part time project management, managed 3 projects (start to finish) for this client 90% on my own, shown loyalty to the company (most senior employee), and a few other things. I honestly feel I'm worth more than average and that my request was reasonable. To get nothing felt like a slap in the face. My weaknesses are I'm not strong technically, but I can do an average job coding, I can be too detail oriented, and I take a long time to do my work. Also, we recently had a bonus pool via a contract and I got 40% of the pool (split between 4 of us).
They rejected my raise for 2 reasons: 1) performance (results greater than effort, low rating on review form); 2) I had some personal stuff come up earlier this year and missed a lot of work without much notice which caused a client to think we couldn't meet their needs and put a new project in jeopardy.
For 1) performance: the annual review form is new and we set goals last year. I didn't achieve any of my personal development goals, but we also missed the 6 month check in and the annual review was late and I had to ask for it (they'd forgotten). I felt the review didn't factor in the extra responsibilities I'd taken on at all and wasn't accurate of my actual performance: I've been repeatedly told I was doing a great job. Plus, I felt they didn't put a lot of effort in (the #2 under my strengths was "organized" and that was it). Lastly, their review conflicted with the bonus feedback (bonus teamwork 5/5, review teamwork 1/5).
For 2) missed work: they took it out of my vacation and sick days and I have none left for the year, and I'm OK with that. The problem is, they blame me for the client thinking we couldn't meet their dev needs. I was the only developer on that project for 2.5 years and this sort of thing has happened before: I got injured and was unable to work for 2 months, and no one could take over the project. It was my first project out of school and needless to say, it was poorly managed with little documentation because no one was helping me or mentoring me. I understand it was irresponsible of me to take that time off, but I was in a very bad place with depression, which they were also aware of.
They now want me to prove my worth by meeting all of the new terms/goals for the next year (which we will all agree on), then they'll give me the 30% increase. I would find that fair if I was compensated for the many extra responsibilities I'd taken on this past year and if I was paid market value or somewhere close to it.
I'm hurt and confused, I know I'm leaving anyway, but I just want to understand my bosses perspective and make sure I'm not holding onto a sense of "entitlement" that doesn't fit. I truly believe I'm doing a great job, that failures have been made by both myself and my employers regarding the performance and client, and that I should be compensated for the extra responsibilities and that I am deserving average market value. I am planning to talk with my bosses and give them feedback about the review process.
As a manager/boss, what's your perspective? I don't understand how they can expect me to stay after that... I don't mind proving myself if I felt it was justified (asking for above market value)...
Guess I'm at the mercy of the internet now.