I have changed roles in my organization, and in that process hired a replacement for my old role. 10 sales people report into that role, and that role reports into me.
The team have recently approached me, regarding the team morale and how they are not happy. it appears that several members of the team have decided to take advantage of a change in Mgt and start being late and/or sick. The New Manager is managing this well in my opinion but the team do not see or feel this way.
They are feeling attacked and unloved. Now I understand Tuckman and the stages of team development, but we are coming up on 3 months and the issues are becoming more frequent not less. I feel the new Manager is doing the right things.
Am I making a mistake in making myself available to the old team to complain? I have been telling them to bring their complaints to the New Manager as well as letting the new manager know there are issues.
I sit in close proximity to the team and I wonder if that brings issues for the new manager and ease of access to the old team
Would appreciate open and honest feedback on how to address this situation
Apologies, I was not clear in my original Post, Obviously I do not wish to tread on his managerial toes, but I always approach tasks head on, so the first words from my lips are to address the lateness issues. Obviously those complaining are not those being late and I did not wish to step in and speak directly to those being late as that would undermine the new Managers position.
I have approached the Manger regarding the teams approaches and I have directed the team to him. I have been managing some time, this is the first instance of staying in close proximity to a team so I was interested in finding out if anyone had success in removing themselves from the situation or if there were other approaches