Suppose 2 people call each other for professional matters and the phone call ends unexpectedly without either of the participants ending the call (be it deliberately or accidentally). Who should call the other party to resume the phone call? Neither party isn't really an option, but if both parties call each other at the same time, you get a conflict and neither party gets through.
I'm interested in 3 scenarios, since they might be different:
- A recruiter calls a prospective employee for a phone interview. Who should call back?
- A client calls a company for a support problem. Who should call back?
- 2 coworkers call each other for a business-related matter. Who should call back? Is there a difference if one of the coworkers has seniority over the other, either through years or through rank?