I am currently working in a team-lead position for the development department of a company and we are extremely busy at the moment.
The problem is that the company keeps bringing in new clients without thought as to how my department should deal with the workload. We have processes in place which ensure a consistent workflow however the increasing workload is putting a substantial amount of pressure on the workflow and I am concerned that we will no longer be able to meet deadlines etc.
I have raised my concerns with my seniors on more than one occasion and they have said that we can hire additional staff, however nothing has come of it in the past 2 months. When the other departments are short-staffed they are able to find relevant staff within a week or 2.
I am fairly certain that there is no shortage of software developers, so that surely cannot be the issue. There are certain skills we require, however it has not been an issue finding staff in the past.
Ordinarily, when new developers are required, I will supply a specification for the position, and the HR department will send me potential candidates. Interviews will then be scheduled, which myself and my direct senior will conduct.
It is becoming quite frustrating as myself and my team are having to put in a lot of overtime work (which we are compensated for) and I have cut my personal lunch hour down to 15 minutes.
What would be the best way to approach my bosses and and tell them that my team literally cannot deal with the workload any more?