I am new to client relations. It's my first year at my company, but even though I am 24 years old, I've never had a job where I had to do customer service of any kind. I program things and often times I need to leave notes for the client or talk to them directly. We work together and we each have our assigned tasks.
The current project I'm working on involves a system we set up to allow the client to write copy directly into the program using XML. That way, if something needs changing, they don't have to wait for me to change some string within the program, they can edit it directly and see the changes live on the build.
Every week or so, there are bug notes in the production journal that the client has found, so that I can fix them before the next build. Frequently however, there are bug notes involving the copy itself, things like "Change this word to X" or "Add a line after this sentence: ".
I want to know how I can let the client (or this specific person) know that those bugs are their job to take care of. I'm a little annoyed by these notes but I don't want that to bleed through into my notes. I also don't want to do these myself because we have reasons for why tasks are given to whom, and I don't want these tasks to be assumed to be mine by mistake.
I work in a small company, about 10 people. This project is 2 people, myself and my boss, who is the owner and the one that finds our clients and makes the deals that get us money. No customer service department. I asked my boss, he said I should indicate which bugs are their responsibility, so I want to let them know in the best way.
How can I tactfully, respectfully let the client know that these notes are irrelevant to me and are actually one of their member's jobs?