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I received a job offer 4 weeks ago. I signed it, the back ground check and drug screening have been done and it's been over a week. My tentative start date was a week ago (14th September). I have emailed HR and the response I got was to check with my coordinators.
How should I approach this via email?
How should I approach this via email?
You shouldn't.
You need to speak to someone on the phone, not send an email and hope it gets answered. It's already a week beyond the supposed tentative start date they gave you, and you haven't gotten a satisfactory explanation in response to the email you sent already. This is not the time to be sending more emails.
Phone HR, ask them what's going on. Ask if there are any problems or hold-ups regarding your background check etc. If they give you another non-response like "I'll check with my coordinators" ask them to call you back straight away after doing so.
If it's a large HR department make sure you make a note of the name of the person you speak to, so if you do have to call back chasing, you can say who was supposed to be looking into it for you.
