Office phone rings and I pick up:
Me: say my name and/or branch
Person: Oh, I'm sorry, I think I called the wrong phone number.
What's a good response to end this concisely and professionally?
No problem. click
Oh, you reached the the specify where she actually called office. Were you looking to get somewhere else?
You reached last four of phone number.
Something else? On my personal phone I go with #1, but in extreme circumstances I have an awkward 15 second conversation at work determining that yes, they did indeed call the wrong number.
Is there a standard way of handling this to concisely get off the phone without being unprofessional?
More information as requested:
This phone can be reached from the outside world, but I can distinguish external calls when the phone is ringing. Thus, my question only pertains to people calling from inside (although they are complete strangers to me 99.9% of the time).
I am willing, able and expected to answer calls coming from outside, but again I can distinguish when a call is coming from inside the phone network.
My question regards only people calling from inside the workplace.