On several instances, at work reliability issues with applications have caused decreases productivity. The unavailability of a system have affected other members of the team.
To give an example, I was trying to validate change documentation in our JIRA system today to make sure that code defects were documented and resolved prior to production deployment from sandbox. As a result of application downtime, I will be squeezed to complete the work by the end of the week. HelpDesk supported is contracted.
One of my goals in discussion is to have application support / HelpDesk support become more efficient to minimize downtime in the future.
How do I discuss this with my manager that lack of system reliability is affecting work?