I was working for a good company for over a year as an hourly intern. Recently, I was transferred to a full-time salary position after accepting an offer from the company. The pay raise is significant.
Here's the issue: I was supposed to start full time on a certain Monday, which I did, but Human Resources somewhere along the line screwed up the date and listed me to start the week after. I didn't find this out until after I had worked full-time for the week I was supposed to start. Now, my boss and his boss have contacted everyone in HR to see if there was anything that can be done and retroactively fix my time-sheet, because as of now they would be paying me on intern salary for the one week where I was full-time. They said no, there was nothing that could be done.
I find this hard to believe, but I was given two options by my boss:
Possibly get a bonus mid-way through the year to make up for the money I lost. This would be preferred, except it's not guaranteed since the bonuses are decided by other higher-ups and not every employee gets them.
My boss offered to give me some days off over the course of the next couple of weeks, but fill in my timesheet like I worked those days. This would make up the lost money as well. Basically some "free" days. This of course is against company policy, and my boss really does not want to do it since it risks both his and my job, but he offered it because he feels terrible about what happened.
So I'm curious as to what the best route would be to take? As I said, the amount of money I missed, while only a week's worth, was a significant amount, otherwise I wouldn't be worried about it. I really don't want to put my manager in the position of getting in trouble since it wasn't his fault, but the chances of anyone finding out are slim to none. I could possibly call HR myself and keep trying to speak to higher-ups until something is done.
Edit: Great answers and advice everyone. I appreciate it. I'm going to get the numbers and e-mails of some people higher up in HR tomorrow. I'll update this.
Update: Talked to HR, and they are escalating the ticket but "can't make any promises".