I recently had an telephone interview with an engineering consultancy based in the UK. Generally it was easy, some questions about myself, about why I was interested in the industry and a couple competency questions, nothing special, quite straight forward.
Then came the moment when I was asked if I had any questions myself about the company or the job. Regarding the company there was not much to ask, their website is very comprehensive and there is nothing to ask that cannot be found in that website; if I were to ask they would know I didn't look through the website. Regarding the job, the woman I was talking to was in HR so she immediately passed on the question, saying it would be answered in the assessment centre if I were to go on further in the recruiting process.
Finally I tried to dig into the way that the company deals with failure, how does the company deals with someone who has underperformed or acted badly. She initially didn't understand the question and then just gave a very generic answer on how they always give support.
In the end I just felt that a very good interview finished awkwardly because I didn't ask any questions that started a conversation and got me any extra information on the company. I think the fact that the questions created this awkwardness might have hindered my application. However, what questions should I have asked instead to someone who doesn't know much about the job and probably will just regurgitate the company's website to me?