I work in a small busy office. One employee in particular insists that every time we ask them to do anything, we should start with please and thank you no matter how busy we are. While it is certainly polite to do so, to stop to do this every single time in a really busy environment is time consuming.
This is an employee who we have to speak to every day, several times a day. I thought that social protocol in situations like this is to avoid 'please' and 'thank-you's to keep the flow going and be more productive with the understanding that you are a team working together towards a common goal.
I have never had to work with someone who demanded at every turn that this takes place, I thought if we were working together you did not have to say, please and thank you a 100 times.
Whenever we ask anything of this employee, her reaction is extreme and aggressive. She is always more prepared to ask for the please and thank you than to help and be a team member.
When you come to her and ask if something can be done she will find millions of reason as to why it can not get done.
Then, to make matters worst she will not at any point no matter how simple, like putting a letter in an envelop go out of her way to help the team when she can see we are swamped, because it is not on her job description.
At this point she has managed to alienate everyone in the team to the point they rather not request anything from her. Then she walks around asking is everyone OK, does anyone need anything I can help with, and as soon as we fall for the trap, we are back to square one, please and thank you, no I can't do that, and you will have to do that, it is not in my job description.