27

I was selected for a face to face interview for a MNC company and attended the interview.

The interview went well and HR told me to wait for 3-4 days. However, after 3-4 days I have received an email saying that I didn't attend the interview :(

I replied and pointed out the error, but I have not received a response in a week.

What should I do now?

  • 5
    So they sent an email and you have responded - and now you are awaiting their response? For how long have you waited? – morsor Apr 5 '16 at 6:38
  • 3
    around one week. Should i wait more? – Joomler Apr 5 '16 at 6:52
  • 5
    No! Like @Lilienthal said you'll actually need to get hold of them immediately. If you have any phone number at all, now is the time to call. Do not send an email again. – morsor Apr 5 '16 at 6:55
  • 4
    @rishiv3 Updated my answer with general phone guidelines in case you need them. Good luck getting this sorted. – Lilienthal Apr 5 '16 at 7:17
  • 6
    I'm taking a different unpopular approach: look for another position. Clearly something is messed up there and what if they "forgot" your pay raise? Review? etc. – Dan Apr 5 '16 at 15:19
52

Email them? I'm not sure what's keeping you from just clarifing the issue, which sounds like an obvious clerical error.

Dear [name of your HR contact / the hiring manager]

I enjoyed getting the chance to meet with [you / hiring manager / interviewer ] [last week / whenever]. I was surprised that I got the below message today stating that I hadn't attended the interview, can I safely ignore this? I'd rather not be dropped from consideration due to an administrative error.

Kind regards, [your name]

If you didn't get a response within one or two business days, you'll want to either email someone you spoke to directly, preferably the hiring manager, or you'll want to pick up the phone and call them. You want to avoid being dropped from the running due to a simple mistake and they might move the process along without you if you don't correct this as soon as possible.

Since telephone etiquette and practices are less common these days: in cases where you need to reach someone but don't have a phone number you first check the website to see if they have contact details listed for their HR department or recruitment team. Almost no companies will, but they will list a general number that typically goes to the reception. Ask to be transferred to the HR person or hiring manager that you interviewed with or who is processing your application. In case they're being stubborn and won't connect you to people directly, just ask to be transferred to the HR department.

  • 1
    thanks for answering, I did but not getting any response from them :( thats why i asked here – Joomler Apr 5 '16 at 6:20
  • 28
    And why didn't you mention this rather important fact in your question? – Philip Kendall Apr 5 '16 at 6:35
  • @rishiv3 That's pretty important information to mention. I've updated my answer. – Lilienthal Apr 5 '16 at 6:39
  • Im really sorry i forgot to add this information. thanks i have updated my question. and really sorry for inconvenience – Joomler Apr 5 '16 at 6:42
  • 1
    @rishiv3 While this depends on the type of job, any office-based workplace will not appreciate you dropping in unannounced. See this question. Try the internet, your previous email exchange (phone numbers are typically in the signature) or the yellow pages if you don't have a phone number. – Lilienthal Apr 5 '16 at 15:11
15

The unlikely explanation: They don't want you, and this is a lame excuse. Very unlikely, because it would be a lame excuse and completely unnecessary.

Likely explanation: Someone made a mistake. Maybe the interviewer forgot to drop his notes at HR, HR thinks no notes = no interview. No interview = no job. So if you don't act, you won't get a job. And they made a mistake, so it's time to act and to act quickly.

Write down when your interview was, and who interviewed you, if possible with some detail what they asked you. Call the company, ask to be connected to HR, if that doesn't work insist on being connected to HR, and very importantly don't be sorry for any inconvenience.

You start the conversation with "I had an interview last Wednesday (for example) that went very well but now I've received an email saying that I missed my interview. Can you sort this out? " And as soon as possible, because once the job is gone, it's gone.

  • 2
    It's also entirely possible that their HR system just erroneously generated the e-mail. I've received some bizarre e-mails (and letters) from HR systems (and college admissions systems) over the years. Among the most amusing were an e-mail apologizing that I was no longer being considered for a position (a position for which I had declined the offer they made me...) and an acceptance letter from a graduate school on the second day of classes after I had withdrawn my application several months earlier. – reirab Apr 5 '16 at 15:29
  • 2
    That said, I completely agree that OP needs to contact them quickly and figure out what's going on. – reirab Apr 5 '16 at 15:30
  • Of course, it's entirely possible that the "lame excuse" is a way to avoid anti-discriminatory laws or something like that. – Luaan Apr 5 '16 at 16:53
  • 2
    @Luaan: Some lame excuses might serve such a purpose, but not this one, seeing as it's a bizarre and blatant lie about an objective fact that the candidate is privy to. – ruakh Apr 5 '16 at 17:47
  • 1
    @ruakh Well, that sounds like the definition of discrimination to me : ) – user37746 Apr 5 '16 at 17:53

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.