I work in an industry in which I'm in the bottom 1 percentile as far as salary goes for my position (nationally). I'm only high school educated, and have no formal college education. I've learned multiple skills in this position, some to even advanced levels (SQL, VBA, Crystal Reports, etc.) and have been valued by Payscale at a significantly higher wage. The company is medium sized (100-500 people), and is in private collections.
I am quite unhappy about my current situation, as I'm unsure about the current environment of the company, the future outlook (mass layoffs have been happening), the pay, and the fact that my position in the company isn't taken seriously. I have already started the search for a new job, but I still love what I do.
I'm an analyst and when I approached my boss about a raise, she agreed and went to bat for me, only to be turned down by the director. He gave her an excuse that we're waiting for one of our clients to decide on a contract with us, and that all salaries are on hold until the decision is made. Although this is unexpected as my work has had high praise in the company from all sources (up to the VP level and director himself), I'm patient and can wait for an opportune time. We've been waiting for this contract for 2 years. As an added note, my boss is brand new, having gone from an analytical role to a managerial one about 6 months ago.
I understood the situation until I saw them promoting new managers, and giving people raises. This is all tertiary to my question.
I was asking for extra responsibilities until they gave me the response, as there's no real reward for doing this extra work. My performance review was given to me, and I was given a "Needs improvement" score by my manager for "Seldom asks for added responsibilities".
Is it unrealistic of them to expect this of me, or am I being obtuse by not offering to do more work for the same price? Is there any way I can tactfully bring this to their attention?
I just don't want to be taken advantage of them.
ETA 2:My review came back with huge improvements across the board (we just started doing performance reviews a year ago), and has shown consistent improvement in every area (although I'm not sure my boss understands my own job requirements, as they're not writen down). I was however told to stop asking to define them by the director directly, and was told if I kept asking to define them that I would be liable for termination.
So I was brought in to one of the meeting rooms, and given a 6% raise. I'm not sure how I will proceed, but would like to thank everyone for the helpful insights.