I've been having a hard time at my current company getting access to sites, tools, and even internal data that is directly related to job duties I am expected to perform. This question sums up some of it..
In short, I develop tools, scripts, and reports...etc for a large operations team (~140 people), and will soon be taking on a 2nd ~50 person team and their client.
I've been pushing to try and get simple tools like a text editor that is not notepad (Visual Studio Code for instance), source control, an SQL database...etc So I can better perform my job duties, which are getting pretty tough considering the limits of most free web-based tools.
For example: I have had to spend the last 3 weeks sharding our data up between multiple free services because I hit the limits of the free web-based tool I was using to store it. This of course has broken every report and tool that relies on this data and will take much more time to completely fix. I have let my superiors know of this, and why reports and tools are unavailable...etc However, this affects the colleagues and leadership on the floor much more than the management I report to, and erodes confidence in my work being reliable.
My requests have usually been met with either avoidance (Never answered, questions dodged), or denial with the reasoning that an individual in the company does not see why I need these tools. This individual is the VP of operations, which makes this a tough case because she is very far removed from the problems I am trying to solve.
In what ways can I push for tools to enable me to better perform my job duties, knowing that those requests will be reviewd by an individual removed from the problems those tools aim to help solve?
Edit: This is not just a problem of paid tools, I cannot get approval for free tools either.