TL;DR: I am stuck in hiring process because of wrong validation of one of the automatic steps of hiring process for new tester. As already experienced tester I know that fixing bugs costs time. But recent communication with headhunter let me in belief that such issue should be fast fix. How much should I push the issue to know if its fixed?
I got recently contacted by a headhunter about new job. While I am totally happy at my current position, the job offer was so interesting, that I decided to apply for the job and see how do I stack up.
However, the new company hiring process is 100% online and one of the steps requires to fill in my personal data, namely Skype account for later interview (should I pass tests which are automatic)
As a tester by profession, I discovered bug on the page: My skype account is connected through my Microsoft account and therefore my Skype ID is my e-mail adress. However, the web form for inserting skype account has a validation which refuses
@ sign to be entered into the field intended for skype.
So, I told as a form of joke, that I definitly fulfill requirements for a good tester, because I am finding bugs even before being hired. I got back answer that I should describe this to the support of that website.
I did describe the issue and got back answer, that this id going to be escalated to the DEV team of the site and I will be contacted back.
Next working day I have been contacted by headhunter about what is the resolution, where I basically copypasted answer from the support.
The day after, I got again contacted by this headhunter, asking me about if I got any resolution of this issue. (No). So I got asked to let the headhunter know if I receive any answer from the support until end of the day (Did not get any solution and told headhunter so).
The last e-mail from headhunter literally reads:
I apologize for that Pavel, I will investigate the situation and get back to you.
Now. As a tester I know that fixing bugs can take some time and sometimes much more than just several working days (especially if it is generally minor issue like validation affecting just one user).
But, previous conversation made me feel like that issue should be fixed soon and I will be able to continue the hiring process.
While nothing is critical on my side about if I will be hired or not, it makes me now bit nervous in how should I proceed next.
On one hand I do not want to look desperate in needing new job by pushing the headhunter about how to proceed next. On another hand I would like to know if a job posting several levels better (and thus several levels more demanding) is something I could fit for or not.
During describing this issue, I offered the headhunter that I could create new Skype account to meet the form validations. But obviously, I would like to keep this option as very last one.
How should I proceed next?