I recently landed an IT support job. The job is basically what a tech support does -- assisting in configuring, deploying/assigning units, handling some basic AD stuff (creation of new accounts), etc. Before I got this post, I used to work here as a tech support intern. My boss also knew that I have background w/ programming.
In the past weeks however, he started giving me programming tasks such as creating intranet portals and SQL querying. These tasks were not an issue since I'm open to any additional work w/out asking for anything in return. But then, he got this big project (an online payment / booking system) and he wants me to do it -- alone. There are currently no web programmers here at our firm (only support and one DB/Network admin) and I, being someone who has web dev. background was chosen.
My main task is still to provide IT support but he wants me to do programming as well during office hours. My issue here is:
1. There are a lot of days here that support is fully booked. With support people on shifting schedule, there are times that I'm the only support for 500+ employees.
2. I have read the project documentation (online booking w/ payment gateway) and I think that it is something that must be done in a group and not pass it to one person.
How should I go about this? Should I turn down the project? The firm has no plans on acquiring additional programmers at the moment so it will be a tandem of 2 people (I and one DB admin) who will do the system. The DB admin has no web development background however.
Any input is greatly appreciated!
Thank you for your understanding!