I work at a relatively small business, but we are growing. Because of growth we hired a manager. This is his first time in a management position so of course there have been growing pains for him in his position. Recently, it came to my attention that some of his management skills have caused distrust among our employees. It should be noted that I am over training of employees and I was approached by a few employees with this issue. They don't feel like they can approach him with problems on the floor because when he talks with the person who is having the issue he will tell them who he heard the information from. "Well, so and so told me that you did this....." type of thing.
Are there any articles out there that anyone knows of that address this issue or things to help with some sort of management training?