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I have got a email regarding not to use fake emails from my team lead with project manager in cc of email.

Actually email used is not a fake email, its real email but email name is not standard(My company maintains standard in every thing and every work has to be neat). As they have sent me email professionally i need to reply them, so is it right to reply to email by just saying 'its not fake, its real email'.

I need some help in this.

closed as unclear what you're asking by Lilienthal, gnat, Jim G., mhoran_psprep, Rory Alsop Jul 25 '16 at 11:03

Please clarify your specific problem or add additional details to highlight exactly what you need. As it's currently written, it’s hard to tell exactly what you're asking. See the How to Ask page for help clarifying this question. If this question can be reworded to fit the rules in the help center, please edit the question.

  • Do you mean you have used a personal email address to reply to work email and that prompted this mail? – Erik Jul 24 '16 at 11:08
  • @Erik No, while testing application we need to use real email(created emails in google)but my email name was not so standard or convincing(ex: testingemail@gmail.com). – daisy Jul 24 '16 at 11:13
  • I suspect English is a second language for you.If they really thought the email was fake they would not have replied. – paparazzo Jul 24 '16 at 18:38
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First, explain the situation to your team lead and project manager like how you explained it to us:

Despite the email not confirming to company standards for emails it is a real email address.

Then ask what or if there is a correct way of doing it:

If the company has a standard for test/fake email names let me know and I will update it accordingly.

You can add some additional information to provide them access to the test email account if you think they will want to verify that the test email is in fact getting emails.

  • @Anketam should i apolalize for not using standard email address – daisy Jul 24 '16 at 12:39
  • I would say apologize for any confusion that this caused not necessarily because you did something wrong. – Anketam Jul 24 '16 at 12:41
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The proper response to an advisory e-mail is always "Oops, thanks for letting me know about my mistake." Possibly follows by "What should I have done instead?", If that isn't obvious.

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