We work in a small environment, (2 offices, no more than 10 employees). Our old boss was recently promoted, and a new guy has been brought in to replace him.
I am asking on behalf of my female coworker. Her position is the Document Controller, and she has quite a bit of responsibility in the workplace; talking to clients in regards to job requirements, keeping them informed of job progress, transmittals, and (of course) document management.
Under the old boss, she often argued (constructively - there wasn't any hatred between them) with him, discussing different options about workflow etc. He didn't always agree with her, and would often go his own way anyway, but he always listened to her opinions. He was also a very strong believer in the "team dynamic"; where she played the "discipline" role, making sure that everyone else had done their jobs right, making sure that everything flowed as it should, following the workflows etc.
Now, under the new boss, she seems to be little more than the errand girl. The new boss often asks her to do things, and she would voice her opinion (as she did with our old boss), and he would go over her head (that is, ask someone else - his manager, or someone else in charge of a job) to get confirmation. He would ask her to do things, and expect it to be done, no please's or thankyou's, regardless of her concerns. She has also had some sensitive health issues, and was forced to confront him about it, regardless of the fact that those issues were very private, just so that she could avoid getting herself into situations that would put her at further risk.
She has recently voiced her opinion (rather unexpectedly) to me about wanting to quit because of it, even though she says that she loves her job.
As she is the only female employee that he deals with on a regular basis, we aren't entirely sure if this is just his lack of understanding about her responsibilities, or if there are other issues.
How should we approach this, in an attempt to make everyone understand the situation?