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A supervisor requested that I forward her a log, which I sent her immediately. She then asked for the same in a different format, which I sent immediately. 30 minutes later the supervisor stated that she did not receive the new format, but before I could verify if and what was sent, she sent me the following:

"I'm so sorry you can't seem to understand when something is politely asked of you, you cannot simply comply."

So is she really being polite or condescending?

closed as off-topic by Philip Kendall, nvoigt, jcmeloni, Masked Man, Michael Grubey Sep 12 '16 at 4:07

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  • 6
    I feel there's a lot of context missing here. – berry120 Sep 11 '16 at 19:49
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    SHOUTING IN QUESTION TITLES OFFENDS ME. – Philip Kendall Sep 11 '16 at 19:49
  • What kind of document was this and what formats were involved? I could see this being halfway reasonable if this was some type of specialty data (e.g. 3d object specification data or satellite telemetry data) that the average person might not have the right software to view except when delivered in a special format. – Columbia says Reinstate Monica Sep 11 '16 at 20:07
  • 1
    a table in Word format – Darlene Futrel Sep 11 '16 at 20:24
  • Offended at what? She's got some problem on her end, it's a misunderstanding that's causing her to blame you. – Loren Pechtel Sep 11 '16 at 22:33
6

No it wouldn't offend me, it might puzzle me a bit and make me question motivations, but I'd need more than that to be offended.

I'd just check that it had in fact been sent, and resend it with 'Sorry if there has been any misunderstanding, I did send this as requested (email attached) and am resending now. Please acknowledge receipt. Regards.'

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