I have been at this healthcare company for 2 years now. The team consists of 4 professional staff reporting to a director. I have a total experience of about 20 years in this field.

The director and I didn't get along at first. She didn't like to address issues (such as giving me the number of PTO days at the beginning of the year and telling me how I could use them), and had one favorite in particular who seemed to know inside information. I just played along and did my job well because this is a really good job and a good company.

A new college graduate joined about a year ago. She kept making many mistakes that I kept fixing. When I tried telling her a couple of times what the issue was, she complained to the director I was being mean to her. The director's response to this was, "Well, she can't handle not being right, so don't tell her. Let me know when she makes mistakes and I will talk to her."

Since I didn't want to make more enemies, I didn't complain to the boss. I just fixed whatever I could and kept quiet.

Over the past one year, the girl kept putting people down. The boss tried putting her in place several times. The girl got close to the other girl who was the boss' favorite. The two have started bothering people together, especially me.

My relationship with the director improved a lot. She realized what was going on, and right then, she quit. Thus, I am left with these two coworkers who create a toxic environment and a third coworker who is afraid to speak up. A new director is going to be hired soon.

I have considered leaving because the place is so toxic. However, it seems silly to leave a good job over the nonsense of two people. My boss' boss is a financial guy who wouldn't have the patience or time to get into this issue, and rightfully so.

How should I handle this situation?

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    I always give a bad situation 6 months to work itself out and then decide. As long as the situation is tolerable and check clears the bank. – paparazzo Nov 13 '16 at 0:28
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    How is this a 'good job'? – Kilisi Nov 13 '16 at 1:24
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    Are you now in the position of seniority, which is why you are asking for advice on this? Not sure what has changed since your supervisor left. – Burhan Khalid Nov 13 '16 at 5:15
  • @BurhanKhalid What's changed is that the boss who used to be the "best friend" of one of the troublemakers isn't there any more. Unless the OP is making a long term career plan to become a saint, just let the two of them stew in their own juice. The new boss will find out soon enough how (in)effective they are. If they go whining to the new boss who then comes to the OP to find out what's up, that's the time to put the other side of the story, not before! – alephzero Nov 13 '16 at 5:37
  • You were asked to not fix the girl's mistakes and you did. Consider that your director may have wanted ammunition against her (when she made mistakes) and you prevented that. – gnasher729 Nov 13 '16 at 7:03

First, stop fixing others' mistakes! You are enabling the monstrous behavior, because she's come to expect you to get her out of messes she makes. Once you do that, she'll have no choice but to direct any problems to the new boss. The boss may then delegate to you to take authority. Right now, you've taken it upon yourself with no authority, and it's dragged you down. Don't repeat your past mistake.

Your co-worker will raise hell with your new approach but for results (and for the truth to come out) you'll have to stick to your guns. You won't have to tell the new boss a thing; he / she will see for himself.

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    If you fix her mistakes behind her back, it looks like she is a faultless worker (which she isn't) and you take too much time to do your job (because you waste time fixing her mistakes). Don't do that. – gnasher729 Nov 13 '16 at 7:05
  • This probably doesn't apply here, but what if company can't afford to tolerate these mistakes until boss realises where the problem is? I have worked on a lot of projects where such approach would ruin the product and/or result in loss of client (luckily, I didn't have troublemaker for a colleague, so this question is purely hypothetical for me) – Lope Nov 13 '16 at 13:37
  • The company will have to 'eat' it. – Xavier J Nov 13 '16 at 14:29
  • Great advice, thank you! It is kind of hard to not fix a mistake that comes back and needs to be addressed; I would either need to tell the boss (a couple of times a week) or tell the girl to fix her own mistake, which she can't handle. I am a bit in a catch 22, therefore decided to just do it myself because I was sick of drama. – Betty33 Nov 13 '16 at 22:16
  • @Betty33 I've been in this pickle myself for just over a year now. I have a peer who, when he would get assigned some work, would always turn my way and ask,"do you know how to...". We both have "senior" titles. I'd refer him to an online resource, and explain a little, and he'd just come right back time after time. When I noticed the pattern, I started answering, "Google it." -- which is what I have to do myself. Research is an unwritten part of our job description, and I can't be his crutch. – Xavier J Nov 14 '16 at 1:33

Wait until a few months after the new director takes charge.

As someone with your level of experience certainly knows, each person has a different management style. Let the new director settle down for a while. See if he deals with the situation differently, for example, by reprimanding the "troublemakers" or by resolving the underlying issues that lead them to creating nuisance.

Until then, keep away from their nuisance and keep the business moving along (by fixing their mistakes, or whatever else that is needed). It sounds from your description that you can bear with doing this for a while. Make sure to give an objective report to your new boss about all the major "fixes" and incidents.

For completeness and clarity, let me also mention: do not complain to the new boss soon after he joins about the old issues. Your new boss doesn't know about the old baggage you are carrying so it makes you look like a whiner.

How long you wait depends on your patience. If you run out of patience before you see improvements, or if things get worse under the new boss, then start looking for other options.

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    When fixing their mistakes, document it. Make sure there is a record... – Tim B Nov 13 '16 at 11:07
  • Thanks for your response, you have a good point. I was just going to plug along until the new boss settles in, try to not get distracted with the drama. I cannot tell you how difficult it is, given that this is becoming about self-respect when I have been put down so many times after working so hard. I do believe they are being threatened by me, hence all the manipulations. – Betty33 Nov 13 '16 at 22:19

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