I do SEO/Website/Email Marketing work at a small company. I do also happen to have limited knowledge of Windows Administration/Tech Support, and fairly good Hardware knowledge.
I had half a day on Holiday and when I got back in the company was in a crisis as our whole CRM, Accounts Software, and Order Entering Software was down.
Being as the boss had spent half the day trying to fix these problems and had to go out, he asked me to help. I went through each error, co-ordinated with various tech support companies etc and by the end of the had fixed all of the issues, despite this not actually being my role.
TL;DR: The Company was unable to function, and management time had been wasted, sales time lost etc, and I got it back up and running.
I haven't heard any kind of Gratitude or simple "Thanks for that" from my boss at all, rather just annoyances at the issue and sarcasm, even though he would have been at a far higher expense and time pressure if I hadn't mitigated the problems.
Am I wrong to expect some kind of Thanks?