I mean this in general terms but as an example today I got a request from a clients ISP asking them to fill in a survey detailing their server backup processes and software and their server antivirus information.
To which I replied: "Sorry, it's a secured network, any information concerning the servers, company protocols, procedures and security measures are not for random distribution. Please don't ask again. Have a good day."
There was a couple of other emails, but nothing with a better reason than "survey, so we can focus on our staff training to provide better services" and currently I'm just ignoring them.
I am authorised to liaise with third parties on any IT related matters, although I am not an employee.
Is there a better way to handle these sorts of requests?