I'm self-employed with a company who send out automated e-mails to clients supposedly from me, with my name at the bottom. I have no control over those e-mails - I don't even have input on what is being sent out - and replies get sent to a central address so I don't even see replies to people who think they are speaking to me! Is this legal and what can I do about it?
Added: Sorry if it wasn't too clear. I don't want to be too specific for obvious reasons. I'm a self-employed agent for a reasonably well-known brand. There are several of us across the UK. The easiest comparison I could make is to something like Weight Watchers or Uber taxis. So there is an umbrella company but its agents are all self-employed in their local area. There is a central office who now handle automated communication to all new clients who sign up to the service on the brand website (this has recently changed - we were originally sending e-mails ourselves to new clients and could personalise them as we liked). My concern is that e-mails are going out from a central office with my full name at the bottom, when I've actually had zero input into writing the content, and that the clients think that they are talking to me when they reply. I hope that makes things clearer?
Any customer response goes to the company HQ who then respond if necessary, albeit not as me that time.