Situation: A colleague thinks he has found a (minor) mistake in a report I have written. He sends an email to me together with colleagues, managers and senior managers of our respective departments.
Question: Is there a best practice to answer in this situation?
I was thinking about the following solutions, which I don't find fully satisfying:
- Reply only to the sender. However the manager doesn't know if this is a critical issue.
- Replying to all in each of the future discussion, which will totally confuse the senior management since this leads to a flood of dozen of emails, where even more people join the discussion in CC.
I want to avoid email flood, where the senior management receive 10-15 emails for a minor mistake. Is it a best practice to do the following way?
- Respond to all, stating that this is is a minor issue and that the sender will receive an answer with more details about this.