As I got on with my voluntary English training mentioned in my other question here (many thanks to all answers and comments, much appreciated), another Chinese manager came to me for advice to present to his boss the extra hard work he puts in but constantly goes under the radar.
His team was only put together early last year. Almost all his energy had been going to laying the groundwork and attending emergencies, leaving a lot of his efforts gone under the radar w/o thoughts spared for celebration and commendation. Now that these efforts have culminated in an established, high achieving team performing well above expectation, he feels he deserves some good rep for all the grinding - not so much fpr the precise feat that he puts the team together, which he concedes to what's expected of him, but the extras he pulled off that have really put the cherry on top, and those include:
constantly covering weekend shifts in the absence of team members and due to understaffing, for as long as quite a few months in a row, sarificing in totality his work/life balance.
placating team members disgruntled by the growing pains of a new team (e.g. heavy work load, friction with other teams, lack of stability)
painstakingly mentoring less experienced members as being a new team there're lots of moving parts and goal posts, and no systematic, official training regime just yet
coordinating with other teams and gathering feedbacks, helping other teams getting used to life with his
managing to attend company events and fairs despite on a very demanding schedule compared to peers as he's swarmed with his new team
While he admits some of the above might not warrant the "extra" treatment, he still wants a fair chance for most aspects of his hard work to be duely appreciated by his boss. Like in my other question earlier this is an American boss based in the US. So very little of the above had ever been exposed to direct, first hand attention of the boss as they work at different sites on different hours.
So how should he go about this in a more formal or effective manner? By presenting a self performance review highlighting all his efforts in plain light or is there a more delicate way? And how should he best interpret the responses of his boss? He seemed to have already made a few informal, casual attempts to get the message across in plain, unadorned language during past teleconfs but only managed to draw insipid words of encouragement and approval, towards which he couldn't help but feel skeptical whether they were heart felt as there were no concrete actions that followed (awards, raise etc.).