I am looking for work and recruiters are something I’m new to. I keep getting contacted by recruiters from recruitment agencies, through LinkedIn. I’ve had some bad experience. Some ask very strange and generic questions. My background is technical and the jobs I am applying for are too. The recruiter I just spoke with was asking me questions like
Tell me about yourself. I gave a run down of where I’m at in my career but I didn’t expect a recruiter to be asking this question as I’ve only heard someone say it in interviews, and I didn't expect the first contact with a not-in-house recruiter to be like an interview.
How do you trouble shoot issues with LAN or WAN? When I asked for more of a background she said I shouldn’t need it, and when I said I think it makes a difference she added “the issues are happening at the enterprise level”.
- What do you know about LAN, WAN and TCP/IP?
I said “you basically just asked me what I know about the internet” and she just repeated the question.
I had set aside other responsibilities to take the call and was a bit upset it was going so poorly and she commented she has never gotten resistance when asking these questions before.
I told her I needed more context to better answer the question and she said she wanted to see what my process was based on previous experience and I don’t need specifics. I asked her to give an example of an answer she thought was good and she said “use remote desktop to connect to the computer with network problems” (which made me laugh) and she also said “if your tier 1 you would talk to the person on the phone to diagnose the problem and if you were tier 2 you would go to their desk”. Then it struck me: she was nontechnical but trying to ask technical questions! What do you do in this situation? I caught on to this and said “for the network problem I would check to see if there were any issues, maybe a tree fell on the wires” and she took offense to this and said she’ll contact me if there are any other positions. I normally wouldn’t say something like that but I know some nontechnical people like those answers. She also mentioned she wanted me to talk about ticketing systems. Am I right in thinking that we didn’t see eye to eye as she was nontechnical but asking technical questions? What do you do in these situations?
Also, it seemed like it was an interview and I thought that recruiters are supposed to help find you placements and prepare for interviews. Am I correct?
How can I find out at the beginning if the person is looking for technical answers or more soft skills?