In 2012 I was hired by a private practice healthcare professional to do her insurance billing. At the time it was just her and her front desk person. She was in "retirement mode" and hardly coming to work. She was backed up and we were barely making enough money to keep the lights on so I decided to get my state license to be able to generate more income for the practice. In August 2015 she sold her business to an off-site corporation who was thrilled about me becoming a provider and hired a replacement for her who would continue to train me which, at that time, was only 3 more months. By this time, I was not only doing the insurance and billing, but also seeing patients because the provider retired and the new provider did not know what she was doing yet, and front desk person is a whole other story. I was doing all of the ordering, the repairs, the maintenance, the bookkeeping etc. You name it. So 2 months later they fired the front desk person and informed me that I was now a glorified secretary. Mind you, this did not come with any pay increase. I had asked for 3 raises in my time with the company and have been denied every time because we "aren't in a profitable position."
The new provider became hostile with me. She is argumentative, rude and unapproachable. She took away all of my patients. She also has never trained me. Not one minute. I have caught her talking about me to patients and to our boss. I have caught her lying about me saying I refuse to do certain things. She has been trying to get me fired since day one. She also convinced the big bosses that she doesn't have time to continue my training so I will be unable to sit for the state exam (I've been training for this day for over a year) I have spoken with the boss (off-site one) about the communication problem between the new provider and myself several times. He told me he would have me included on the weekly call which never happened. He also told me the issues would be addressed when one of our reps came out which also never happened. I sent him several emails, he never responded. This has been going on for 6+ months. I have documented EVERYTHING.
Anyway, someone from corporate had emailed me and asked me about some of the forms we use and I told him that we used to use all sorts of forms but since the new provider came on we now only use one. I also told him that just last week when I was looking over my state licensing info (to see if I could possibly pass without being trained) I noticed that we are required by law to be using a LOT of forms that we haven't been. She should know this. My email was not accusatory sounding but informative and helpful. He came back saying that "someone" must've told her NOT to use those forms we were previously using and that he had a hard time believing I told her certain things were required by the state and she chose to disregard it and that I was "deferring responsibility."
Later that night one of the guys from the company was out here for a seminar and apparently was giving out his business card at the bar looking for my replacement. My dentist told me this.
I guess my question is, what are my rights here? I have 2 kids and I am a single mom. I have done EVERYTHING for this company. I am an extremely hard worker and have put this job first for too long. I have not taken one single vacation. This new lady is on her THIRD vacation since she has been here! I have 95 hours of PTO! Oh, AND according to the contract I signed which i THOUGHT was for the provider since the front office woman, the provider and myself all got the same one, I cannot work within a 20 mile radius of this office or ANY office they own for 2 YEARS after quitting OR being fired!!! They own a TON of practices!
I am sorry this was so long. Please help.
